exa Casino & Sportsbook Service Notice

We do not offer our services in jurisdictions where online wagering is prohibited. exa operates only in territories where local law explicitly permits the provision of gaming, sportsbook, and live-dealer entertainment. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

This legal notice sets out the scope of our service availability, your eligibility as an account holder, and our commitment to jurisdictional compliance. We serve users across supported regions with sportsbook markets covering Liga 1, Piala AFF, Champions League, and Premier League, alongside slot games, live-dealer tables, and esports betting. Our payment partners include DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.

By creating an account on exa, you confirm that you are accessing our service from a jurisdiction where such access is lawful, and that you understand the legal obligations that apply to you.

Service Availability and Geographic Scope

Where exa Operates

exa provides gaming and sportsbook services only in jurisdictions where online wagering is lawfully permitted. We do not operate in regions where local legislation prohibits or restricts such services. Our decision to provide or restrict access is based on the legal status of online gaming in each jurisdiction at the time of your access.

Users accessing exa from jurisdictions where our services are prohibited should not create an account. We reserve the right to restrict or terminate access to users in prohibited jurisdictions at any time. If we discover that you are accessing exa from a restricted location, we will suspend your account and process any outstanding withdrawals in compliance with applicable law.

Your Responsibility for Jurisdictional Compliance

You, the user, are solely responsible for determining whether access to exa complies with the laws of your jurisdiction. We cannot provide legal advice regarding the status of online gaming in your location. Before creating an account, you should consult the relevant local authorities or legal counsel if you are uncertain about the legal status of our services in your area.

Your account access and use of exa constitutes your acknowledgment that you have verified the legality of such access under your local law and that you accept all legal consequences of your use. exa is not liable for any legal penalties or consequences you may face for accessing our services if such access violates your local jurisdiction's law.

Users in Jakarta, Surabaya, Bandung, Medan, and Semarang must verify local compliance

Even within Indonesia, the legal status of online gaming may vary by region or change over time. Before accessing exa, confirm that use of the platform complies with applicable local regulations in your specific area.

Account Eligibility and Age Requirements

To open an account on exa, you must be of legal age in your jurisdiction. In most regions, this means being 18 years of age or older. You are responsible for verifying that you meet the minimum age requirement for your jurisdiction before registering. We do not conduct age verification via credit card or other third-party services; your account registration constitutes your certification that you meet the legal age requirement.

If we discover that you are below the legal age, we will immediately suspend your account and forfeit any funds held therein. We take age compliance seriously and reserve the right to conduct additional verification if we have reason to believe an account was registered by a minor.

Our exa Compliance Commitments

Data Protection and Privacy

exa collects and processes personal data only for account management, payment processing, KYC verification, and fraud prevention. Your data is encrypted using industry-standard protocols and stored on secure servers. We do not share your personal information with third parties except where required by law or to process your transactions through payment partners.

For full details on how we handle your data, please review our Privacy Policy. We comply with applicable data protection regulations in all jurisdictions where we operate. If you have questions about your data or wish to request data access, deletion, or correction, contact our support team.

Account Restrictions and Prohibited Activities

We prohibit certain activities on exa. You may not use multiple accounts, engage in bonus abuse, collude with other users, use automated software or bots, or attempt to manipulate our systems. You may not use exa for money laundering or to process funds from illegal activities. Violation of these restrictions will result in account termination and forfeiture of funds.

We reserve the right to investigate any account we suspect of violating these terms. Our investigation may include analysis of transaction patterns, account behavior, and communication records. If we discover a violation, we will suspend your account immediately and may report the matter to relevant authorities as required by law.

Anti-Money Laundering (AML) and Know Your Customer (KYC)

exa is committed to preventing money laundering and terrorist financing. Before your first withdrawal, we require you to complete our KYC process, which includes uploading a valid national ID, proof of address, and a selfie verification. Our team may request additional documentation if we have reason to believe further verification is necessary.

We maintain records of all KYC submissions and transaction activity. These records are retained in compliance with applicable law and may be disclosed to regulatory authorities if required. Your cooperation with our KYC process is mandatory; failure to complete verification will prevent you from withdrawing funds.

Jurisdiction
The legal territory in which you reside and where the laws governing online gaming apply to you. exa services are available only in jurisdictions where online gaming is lawfully permitted.
KYC (Know Your Customer)
Our verification process requiring identity confirmation, proof of address, and selfie validation before withdrawal to comply with AML regulations.
AML (Anti-Money Laundering)
Our compliance program designed to prevent funds from illegal sources from entering our platform and to detect suspicious transaction patterns.
Account suspension
exa may suspend or terminate your account at any time if we believe you are in breach of our terms or applicable law, or if you access from a restricted jurisdiction.

Dispute Resolution and Legal Inquiries

If you have a dispute with exa, contact our support team with details of the issue. We will investigate and respond within 24 hours. Our settlement decisions are final and binding unless we discover a technical malfunction or calculation error.

For legal inquiries, compliance matters, or if you are contacted by a regulatory authority regarding your account, please notify exa immediately. We cooperate fully with regulatory requests and will provide information as required by law. Do not hesitate to reach out to our support team if you have questions about our compliance practices.

Changes to This Notice

We may update this legal notice at any time to reflect changes in applicable law or our operational practices. Continued use of exa after any update constitutes your acceptance of the revised notice. We recommend that you review this notice periodically to remain informed of any changes.

exa operates with a commitment to lawful and transparent gaming practices. Whether you access our sportsbook markets during Piala Indonesia tournaments, enjoy our slot games and live-dealer tables, or participate in esports betting on Mobile Legends and Free Fire, you do so in compliance with your own jurisdiction's law. If you have any questions about your eligibility to use exa or our compliance practices, please contact our support team.